Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Royal Reels NZ, we believe that online gaming should be enjoyed purely as entertainment. It should never be viewed as a way to make money, earn income, or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has a mathematical edge. Only play with money you can afford to lose, and treat any winnings as a bonus, not an expectation.
Age Verification
You must be at least 18 years of age or older to gamble online in New Zealand. This is a legal requirement under New Zealand gambling laws.
Royal Reels NZ is committed to preventing underage gambling. We use age verification checks during registration and may request proof of identity at any time.
If you are under 18, please do not attempt to register or gamble on our site.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Feeling anxious or irritable when trying to reduce or stop gambling
- Hiding your gambling activity from family, friends, or partners
- Using gambling to escape problems, stress, or negative emotions
- Neglecting work, study, relationships, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing financial difficulties as a result of gambling
- Lying about the amount of time or money spent on gambling
- Failed attempts to cut back or stop gambling
If you recognise several of these signs, help is available. Please reach out to the support organisations listed below.
Self-Help Tools & Features
Royal Reels NZ provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Reality Checks: Enable notifications at regular intervals reminding you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling for a set period
- Account Closure: Permanently close your account if you wish to stop gambling entirely
These tools are available in your account settings. We recommend using them proactively to help maintain responsible gaming habits.
Support Organisations & Resources
If you are struggling with problem gambling, please reach out to one of these organisations:
New Zealand
- Gambling Helpline (New Zealand): Free, confidential support available 24/7. Call 0800 654 655 or text 8393. Visit www.gamblinghelpline.co.nz
- Problem Gambling Foundation (New Zealand): Provides support, resources, and counselling. Visit www.pgf.nz
International Resources
- GamCare (UK & Online): Free support for problem gamblers and their families. www.gamcare.org.uk
- GamStop (UK & International): National self-exclusion scheme for online gambling. www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available.
Contact the Gambling Helpline (New Zealand) on 0800 654 655 (24/7, free and confidential) or visit your nearest support organisation listed above.
Your wellbeing is important to us. Royal Reels NZ is committed to promoting responsible gaming and supporting our players in maintaining healthy gambling habits.